CaterRailBook a demo

Walkthrough

One order, both sides of the counter

Every screen here is a capture of the running demo, on a fictional four-location group. Place the same order yourself at the end.

A

The customer

Pick a location
01

Pick a location

Every shop with its photograph, minimum and order-by time. The customer chooses before seeing a menu, so the rules that apply are the right ones.

Build the order
02

Build the order

Packages with photography, priced per person or per tray. The running total and the minimum sit in view the whole time.

Set the headcount
03

Set the headcount

Required choices and a minimum headcount that the checkout enforces. No order arrives that the kitchen cannot make.

Review and pay
04

Review and pay

Name, phone, email, card. The card is held, not charged. The confirmation goes by text and email.

The same package opened on a laptop, with the brand's rail on the left and the running order on the right
On a laptop the storefront is a different layout, not a stretched phone: the brand and the steps in a rail on the left, the work in the middle, the order and the one next action on the right.
B

The kitchen

HQ: today's numbers, every location's board with capacity and a pause switch, the order queue, and a new order held for acceptance with its alert trail
The order from the previous section, as the kitchen sees it: held, waiting on a person, with everyone who was told listed beside it.
Order #0412 · alert trailAccepted
  • 11:04Kitchen lineSMS
  • 11:04Shift leadSMS
  • 11:04catering@ inboxEmail
  • 11:06Shift leadRetry
  • 11:07Opened by shift lead

Every send is logged, so a missed order is a question you can answer.

05

It reaches a person

Every phone and inbox on that location's list, then a retry, then a backup. Accepting captures the card.

Prep sheet · Thu 10 Sep6 orders
  • Sandwich Platter62 rounds3 orders
  • Boxed Lunch25 boxes1 order
  • Hot Entrée Tray2 half pans2 orders
  • Garden Salad Bowl4 bowls3 orders
  • Coffee Box3 boxes2 orders

Rolled up by window, printed at 6am. Nobody adds this up by hand.

06

The kitchen gets a number

Accepted orders roll up by window into what has to be made, printed before service.

Payouts · this week
Northern group$18,412.60
5 shopsown Stripe account · •••• 4417
Southern group$9,038.15
3 shopsown Stripe account · •••• 2260

Separate owners, separate banks, one storefront the customer sees.

07

The money lands where it should

Your Stripe account, your schedule. A group with more than one owner gets separate payouts behind one storefront.